Luxury Boutique Host & Client Concierge

Van Cleef & Arpels; Atlanta (GA); On-site; USD 38,000 - 54,000; Full time

Job summary

Van Cleef and Arpels in Atlanta is seeking a client-facing associate to deliver an outstanding luxury retail experience. The ideal candidate will have a Bachelor’s degree in Fashion, Retail, or a related field, or a year of experience in retail, contact center, or customer service, and will demonstrate excellent communication skills.

Proficiency with Microsoft Office is required, and multilingual abilities are a plus.

Qualifications

• Bachelor’s degree in Fashion, Retail, or a related field, or a year of experience in a retail, contact center, or customer service environment.
• Strong communication skills with the ability to work in a dynamic customer-facing environment.
• Proficiency with Microsoft Office; multilingual abilities are a plus.

Responsibilities

• Greet customers in a timely, professional, and engaging manner.
• Direct visitors to the appropriate person within the boutique, and manage inbound calls.
• Provide written responses to customers’ inquiries via Email and Chat, addressing topics such as hours and repair processes.

Skills

Customer service

Communication skills

Multilingual

Education

Bachelor’s degree in Fashion/Retail or related field

Tools

Microsoft Office

Job description

Van Cleef and Arpels in Atlanta is seeking a client-facing associate to deliver an outstanding luxury retail experience. The ideal candidate will have a Bachelor’s degree in Fashion, Retail, or a related field, or a year of experience in retail, contact center, or customer service, and will demonstrate excellent communication skills.

Proficiency with Microsoft Office is required, and multilingual abilities are a plus.