Luxury Boutique Assistant - Client Experience & Ops

Richemont; Chicago (IL); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Health savings account

401(k) with employer match

Paid time off

Wellness reimbursement

Volunteer days off

Job summary

Van Cleef & Arpels is seeking a Chelsea boutique associate to deliver exceptional client experiences, support Sales Associates, and maintain daily boutique operations. You will assist with reception, replenishment, and jewelry setup, ensuring smooth service and presentation in a luxury retail environment.

The role emphasizes strong communication, multilingual capabilities, and a proactive, adaptable demeanor, aligned with a premium service charter.

Qualifications

• Bachelor’s degree or equivalent with at least two years of experience in a fast-paced luxury environment.
• Strong organizational and multitasking abilities.
• Proficiency in computer skills.
• Familiarity with SAP is a plus.
• Fluency in multiple languages is beneficial.

Responsibilities

• Handle the daily replenishment of selling floor supplies and wrapping paper to ensure smooth operations.
• Set up and breakdowns at opening and closing of the boutique.
• Manage morning jewelry setup and evening jewelry pulling, and backstock maintenance.
• Backfill POS stations and desks accurately.
• Maintain a strong partnership with Management and Boutique Administrators for merchandise condition.
• Greet clients and assist with Reception duties and services.

Skills

Bachelor's degree

2+ years experience

Organizational skills

Multitasking

Computer skills

Communication skills

SAP familiarity

Multilingual

Education

Bachelor's degree

Tools

SAP

Job description

Van Cleef & Arpels is seeking a Chelsea boutique associate to deliver exceptional client experiences, support Sales Associates, and maintain daily boutique operations. You will assist with reception, replenishment, and jewelry setup, ensuring smooth service and presentation in a luxury retail environment.

The role emphasizes strong communication, multilingual capabilities, and a proactive, adaptable demeanor, aligned with a premium service charter.