Luxury Boutique Assistant: Client Experience & Operations

Richemont; Naples (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

HSA/FSA

Life insurance

Disability benefits

401(k) with match

Paid time off

Wellness reimbursement

Employee assistance program

Volunteer days off

Job summary

Richemont, owner of Van Cleef & Arpels, seeks a boutique support role to enhance client experiences. You will assist Sales Associates, maintain daily boutique operations, and participate in service ceremonies.

Candidates should have a Bachelor’s degree and at least two years in a luxury environment, strong organization, multitasking, and SAP familiarity. Fluency in multiple languages is a plus; valid US work authorization required.

Qualifications

• Bachelor’s degree or equivalent with at least two years in a fast-paced luxury environment.
• Strong organizational skills and ability to multitask while managing multiple projects.
• Proficiency in computers; multilingual ability is a plus; SAP knowledge preferred.

Responsibilities

• Deliver an exceptional client experience by supporting Sales Associates.
• Perform daily boutique maintenance and operations.
• Provide reception support and participate in Service Excellence Ceremony.
• Handle replenishment of selling floor supplies daily.
• Set up and breakdown at opening/closing of the boutique.
• Backstock maintenance and jewelry setup/pulling.
• Backfill POS stations and desks.
• Maintain partnership with Management and Boutique Administrators.
• Greet clients and manage Reception duties.
• Adhere to Management and Corporate protocols.
• Represent Van Cleef & Arpels with a professional demeanor.

Skills

Organizational skills

Multitasking

Communication skills

Verbal abilities

Computer skills

Education

Bachelor's degree

Tools

SAP

Job description

Richemont, owner of Van Cleef & Arpels, seeks a boutique support role to enhance client experiences. You will assist Sales Associates, maintain daily boutique operations, and participate in service ceremonies.

Candidates should have a Bachelor’s degree and at least two years in a luxury environment, strong organization, multitasking, and SAP familiarity. Fluency in multiple languages is a plus; valid US work authorization required.