Luxury Auto Service Advisor | Client Focus

Jaguar Land Rover; Miami (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Climate-controlled environment

Job summary

Jaguar Land Rover Coral Gables is seeking an Automotive Service Advisor to deliver an exceptional service experience from client arrival to vehicle delivery. You will schedule service, document concerns, and communicate repair recommendations with a professional touch.

The role requires strong communication, organization, and multitasking abilities in a luxury dealership environment, with a client-first mindset and bilingual English/Spanish proficiency.

Qualifications

• Experience as a Service Advisor in a luxury automotive dealership is preferred.
• Excellent communication skills with a polished and professional demeanor.
• Strong organizational skills and attention to detail.
• Ability to multitask and thrive in a fast-paced environment.

Responsibilities

• Greet clients and provide an exceptional service experience from arrival through vehicle delivery.
• Schedule service appointments and document customer concerns and repair needs.
• Communicate repair recommendations, timelines, and updates professionally and timely.
• Coordinate with technicians and service staff to ensure efficient workflow and customer satisfaction.
• Prepare repair orders, explain services performed, and review final invoices with clients.
• Build lasting relationships by delivering personalized, client-focused service.

Skills

Experience as Service Advisor

Luxury automotive dealership

Excellent communication

Strong organizational skills

Attention to detail

Multitasking

Client-first mindset

Bilingual English/Spanish

Job description

Jaguar Land Rover Coral Gables is seeking an Automotive Service Advisor to deliver an exceptional service experience from client arrival to vehicle delivery. You will schedule service, document concerns, and communicate repair recommendations with a professional touch.

The role requires strong communication, organization, and multitasking abilities in a luxury dealership environment, with a client-first mindset and bilingual English/Spanish proficiency.