Luxury Auto Service Advisor - High-Impact Customer Care

Warren Henry Automotive Group; Florida; Hybrid; USD 45,000 - 65,000; Full time

Job summary

Warren Henry Automotive Group's Jaguar Land Rover West Broward is seeking a Service Advisor to warmly greet customers, assess service needs, and coordinate repairs. You will verify vehicle data, retrieve service history, and guide customers through the service process with accuracy and courtesy.

In this role, you will provide accurate estimates, promote labor and parts, and ensure CSI targets are met while keeping the service area organized and communicating clearly with customers and the

Qualifications

• High school diploma or GED required.
• Three years' experience writing service with a highline dealership.
• Valid driver's license and ability to communicate professionally via email.

Responsibilities

• Greet customers and determine service needs.
• Provide accurate estimates and completion times.
• Promote labor, parts and services to meet customer needs.
• Maintain customer relations and follow up on open repair orders.

Skills

Customer service

Communication

Problem solving

Multitasking

Education

GED

Job description

Warren Henry Automotive Group's Jaguar Land Rover West Broward is seeking a Service Advisor to warmly greet customers, assess service needs, and coordinate repairs. You will verify vehicle data, retrieve service history, and guide customers through the service process with accuracy and courtesy.

In this role, you will provide accurate estimates, promote labor and parts, and ensure CSI targets are met while keeping the service area organized and communicating clearly with customers and the