Service Advisor

Jaguar Land Rover; Miami (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Climate-controlled environment

Job summary

Jaguar Land Rover Coral Gables is seeking an Automotive Service Advisor to deliver an exceptional service experience from client arrival to vehicle delivery. You will schedule service, document concerns, and communicate repair recommendations with a professional touch.

The role requires strong communication, organization, and multitasking abilities in a luxury dealership environment, with a client-first mindset and bilingual English/Spanish proficiency.

Qualifications

• Experience as a Service Advisor in a luxury automotive dealership is preferred.
• Excellent communication skills with a polished and professional demeanor.
• Strong organizational skills and attention to detail.
• Ability to multitask and thrive in a fast-paced environment.

Responsibilities

• Greet clients and provide an exceptional service experience from arrival through vehicle delivery.
• Schedule service appointments and document customer concerns and repair needs.
• Communicate repair recommendations, timelines, and updates professionally and timely.
• Coordinate with technicians and service staff to ensure efficient workflow and customer satisfaction.
• Prepare repair orders, explain services performed, and review final invoices with clients.
• Build lasting relationships by delivering personalized, client-focused service.

Skills

Experience as Service Advisor

Luxury automotive dealership

Excellent communication

Strong organizational skills

Attention to detail

Multitasking

Client-first mindset

Bilingual English/Spanish

Job description

DRIVE EXCELLENCE. LEAD PASSION. REPRESENT LEGACY.

At Jaguar Land Rover Coral Gables we do more than sell vehicles; we deliver experiences that are rooted in heritage and driven by performance.

As curators of the finest in luxury vehicles, we are committed to providing and sustaining the highest standard of excellence. If you are passionate about delivering unparalleled client satisfaction and providing high-quality services, we invite you to join our team as an Automotive Service Advisor.

Why Join Us:

• Represent a world-class luxury brand
• Work in a high-energy, professional, and climate-controlled environment
• Competitive pay + benefits package

What You’ll Do:

• Greet clients and provide an exceptional service experience from arrival through vehicle delivery
• Schedule service appointments and accurately document customer concerns and repair needs
• Communicate repair recommendations, timelines, and updates in a professional and timely manner
• Coordinate with technicians and service staff to ensure efficient workflow and customer satisfaction
• Prepare repair orders, explain services performed, and review final invoices with clients
• Build lasting relationships by delivering personalized, client-focused service
• Uphold our company'sstandard of excellence in every interaction

What We Seek:

• Previous experience as a Service Advisor in a luxury automotive dealership preferred
• Exceptional communication skills with a polished and professional demeanor
• Strong organizational skills and attention to detail
• Ability to multitask and thrive in a fast-paced environment
• A client-first mindset with a passion for delivering elevated service experiences
• Positive, driven, and team-oriented professionals
• Bilingual (English/Spanish)
• Flexible schedule with ability to work 40+ hours Monday – Saturday, as needed

This is more than a role; it is an opportunity to represent and support a prestigious brand. Ready to move forward? Take the wheel.

We are an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace where all individuals are treated with respect and dignity. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.

We encourage applications from all qualified candidates, including those from historically underrepresented groups. Our workplace is free from harassment, discrimination, and retaliation, and we value diverse perspectives, experiences, and ideas that drive innovation and growth.