Lux Ski Lodge Concierge | Flexible Hours & Winter Perks

East West Hospitality; Avon (CO); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Winter Incentive

Ski pass

401(k) match

Paid sick time

Referral program

Employee assistance program

Discounts

Job summary

East West Hospitality’s Kiva at Beaver Creek is seeking a friendly Guest Service Agent for the winter season. This on-site role provides diverse guest and owner interactions, check-ins, and coordination of maintenance and housekeeping to keep units welcoming and functional.

You’ll work 8AM–8PM with flexible shift options, earn $23–$24 per hour, and enjoy a Winter Incentive, ski breaks, and benefits like a 401(k) with match and paid sick time.

Qualifications

• High school diploma (or higher) required.
• Fluent English required for guest interactions.
• Able to lift up to 50 pounds and stand for extended periods.
• Basic computer skills including POS system familiarity.

Responsibilities

• Deliver exceptional guest and owner service, addressing requests and resolving issues promptly.
• Perform check-ins, prepare arrival packets, and manage phone communications.
• Coordinate and follow up on maintenance and housekeeping needs, including basic home repairs.
• Conduct daily property walks and condo inspections, ensuring cleanliness, safety, and functionality.
• Support property upkeep tasks such as changing lightbulbs, pool care, snow removal, and grill maintenance.

Skills

Customer service

Communication skills

Teamwork

POS system

English fluency

Physical stamina

Education

High school diploma or higher

Tools

POS system

Job description

East West Hospitality’s Kiva at Beaver Creek is seeking a friendly Guest Service Agent for the winter season. This on-site role provides diverse guest and owner interactions, check-ins, and coordination of maintenance and housekeeping to keep units welcoming and functional.

You’ll work 8AM–8PM with flexible shift options, earn $23–$24 per hour, and enjoy a Winter Incentive, ski breaks, and benefits like a 401(k) with match and paid sick time.