Seasonal Mountain Concierge: Elevate Guest Experiences

Vail Resorts; Beaver Creek (CO); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Ski/Mountain passes for employees

Employee discounts on lodging, gear, &

Free ski lessons for employees

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional 개발

Referral Program

Job summary

Vail Resorts is seeking a Concierge for Winter Seasonal 2026/2027 at Beaver Creek, CO. The role focuses on total guest satisfaction from pre-arrival contact through check-in, with responsibilities across reservations, logistics, and guest communications.

Starting Wage: $20.00/hr - $23.00/hr, full-time and part-time hours available, housing provided. Prior guest service is valued, but training is provided to all hires.

Qualifications

• Ability to sit or stand for long periods of time.
• No formal experience is necessary, we will teach you the required skills.
• Desire to learn and grow.
• Must be able to communicate fluently in English.

Responsibilities

• Complete guest notes into the reservation and concierge system promptly and accurately.
• Review arrivals to ensure instructions and billing requests are addressed.
• Respond to guest inquiries with information on hours, directions, car rentals, shuttle service, etc.
• Promote in-house events and adventure programming.
• Maintain a high level of professionalism and anticipate guests' needs.
• Communicate guest requests with other departments as needed.
• Other duties as assigned.

Skills

Guest service experience

English fluency

Education

Hospitality degree preferred

Job description

Vail Resorts is seeking a Concierge for Winter Seasonal 2026/2027 at Beaver Creek, CO. The role focuses on total guest satisfaction from pre-arrival contact through check-in, with responsibilities across reservations, logistics, and guest communications.

Starting Wage: $20.00/hr - $23.00/hr, full-time and part-time hours available, housing provided. Prior guest service is valued, but training is provided to all hires.