LTL Delivery Operations Supervisor

Estes-Express-Lines; Kennesaw (GA); On-site; USD 85,000 - 110,000; Full time

Job summary

Estes-Express-Lines is seeking a proactive Operations Leader in Georgia to manage a busy LTL operation. You will supervise drivers and clerks, enforce safety and company policies, and drive efficiency through scheduling and KPI achievement.

The role involves coordination with customers and continuous process improvements across dock and dispatch functions. The ideal candidate has prior LTL management and dispatch experience, strong leadership, and the ability to work 50 hours per week including

Qualifications

• High School Diploma or GED, or combination of education and experience; Bachelor degree preferred.
• Thorough understanding of the LTL trucking industry, including basic paperwork flow preferred.
• Prior management, dispatch and dock experience required, preferably in LTL trucking industry.
• Must be knowledgeable of local metropolitan area.
• Must have strong leadership skills including the ability to hire, coach, counsel, train, and mentor and terminate employees.
• Team building and interpersonal skills.
• Excellent verbal, written and listening communication skills.
• Excellent planning and organization skills.
• Must have good computer skills (AS/400 & MS Office a plus).
• Must have strong work ethic and good problem solving skills.
• Must be willing to work 50 hours/week average.
• Must be able to work any shift including nights and/or weekends and in any weather condition.
• Must be able to lift approximately 20 lbs., or more if required by essential functions.
• Must be able to comply with all company policies, rules, procedures and Code of Conduct.
• Must be able to interact well with others.
• Must be able to work independently, or in a team setting.
• Must be capable of working under tight time constraints in a high volume environment with multiple priorities.
• Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines.
• Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check.
• Must be authorized to work in the United States.

Responsibilities

• Lead, guide and direct drivers and other employees; set targets, monitor performance, provide coaching and development; manage efficient, safe LTL operation including dock planning and schedules.
• Enforce understanding and compliance with all Company policies and procedures; safety rules and government regulations.
• Involved in and makes recommendations in the hiring and termination processes.
• Administer and carry out assigned portions of the Service Center Business plan as set forth by the Service Center Manager.
• Responsible for meeting all KPI’s assigned.
• Daily utilization of all Company P&D enhancement tools and processes.
• Review and revise driver schedules to increase efficiencies and to lower cost.
• Responsible for equipment assignment and accountability (trailers and tractors).
• Review freight movement schedules and communicates with drivers regarding customer delivery expectations.
• Communicate with customer regarding scheduling problems; interactively solves customer concerns.
• Conduct continuous analysis and direction of vehicle and driver assignments; analyzes and implements scheduling for possible consolidation to increase efficiencies and reduce cost.
• Direct compilation and issuance of delivery timetables.
• Responsible for proper communication to customers via phone, fax or email.
• Oversee and responsible for all paperwork associated with the city operation to ensure it is handled timely and correctly by drivers and clerks.
• Conduct safety interviews with the driver to include: post accident MVA Reports, workers compensation after accident interviews/reports, notice of violations interviews with drivers and road observation discussions with drivers.
• Conduct safety training as needed following vehicle accidents, a workers compensation incidence, road observations and notices of violations.
• Regular attendance is required.
• This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.

Skills

Leadership

Coaching

Communication

Teamwork

Problem solving

Hiring & termination

Work ethic

AS/400

MS Office

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

AS/400

MS Office

Job description

Estes-Express-Lines is seeking a proactive Operations Leader in Georgia to manage a busy LTL operation. You will supervise drivers and clerks, enforce safety and company policies, and drive efficiency through scheduling and KPI achievement.

The role involves coordination with customers and continuous process improvements across dock and dispatch functions. The ideal candidate has prior LTL management and dispatch experience, strong leadership, and the ability to work 50 hours per week including