Lottery Operations Supervisor - Fast-Paced Fulfillment

DraftKings Inc.; Pueblo (CO); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits

Job summary

DraftKings Inc. is seeking an Operations Supervisor to lead our lottery courier fulfillment team and ensure timely ticket processing to meet production goals.

You’ll influence personnel decisions, drive process improvements, and elevate the digital lottery experience for customers. The role requires leadership in a fast-paced environment, availability for nights, weekends, and holidays, and strong familiarity with Excel and operational software.

Qualifications

• Availability to support a continuous operation including nights, weekends, and holidays.
• Commitment to safety, efficiency, and adherence to industry regulations.
• Ability to promote a positive work environment through leadership and problem-solving.
• Experience in fast-paced environments with technology familiarity (e.g., Microsoft Excel).
• Self-starter mentality with attention to detail and ability to prioritize tasks independently.
• Leadership experience in recruiting, hiring, training, and motivating employees.

Responsibilities

• Lead the fulfillment center team to hit production targets.
• Serve as the Manager-on-Duty and manage shift scheduling and attendance.
• Troubleshoot and resolve operational challenges.
• Handle redemption of high-value lottery tickets.
• Manage inventory and ensure supplies and equipment are ordered.

Skills

Shift work availability

Leadership

Problem-solving

Technology familiarity

Attention to detail

Recruiting/training leadership

Tools

Microsoft Excel

Job description

DraftKings Inc. is seeking an Operations Supervisor to lead our lottery courier fulfillment team and ensure timely ticket processing to meet production goals.

You’ll influence personnel decisions, drive process improvements, and elevate the digital lottery experience for customers. The role requires leadership in a fast-paced environment, availability for nights, weekends, and holidays, and strong familiarity with Excel and operational software.