24/7 Fulfillment Operations Supervisor

DK Crown Holdings Inc.; Reynoldsburg (OH); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Bonus potential

Benefits

Job summary

DraftKings Inc. is seeking an Operations Supervisor to lead the heart of our Jackpocket lottery courier operations. You will supervise daily lottery operations, ensure timely ticket order processing, and drive decisions on personnel management and process improvements.

The role supports a fast-paced, regulated environment with a focus on safety and efficiency. The position requires experience in staffing, scheduling, and technology familiarity (e.g., Excel), with the ability to work nights,

Qualifications

• Experience leading teams in fast-paced operations.
• Ability to troubleshoot and resolve operational issues.
• Strong leadership promotes safety and efficiency.

Responsibilities

• Lead the fulfillment center team to hit production targets.
• Serve as Manager-on-Duty, manage shifts and attendance.
• Troubleshoot outages, power failures, and staffing shortages.
• Accurately redeem high-value lottery tickets and manage inventory.

Skills

Leadership

Problem-solving

Attention to detail

Staff management

Recruiting & training

Tools

Microsoft Excel

Job description

DraftKings Inc. is seeking an Operations Supervisor to lead the heart of our Jackpocket lottery courier operations. You will supervise daily lottery operations, ensure timely ticket order processing, and drive decisions on personnel management and process improvements.

The role supports a fast-paced, regulated environment with a focus on safety and efficiency. The position requires experience in staffing, scheduling, and technology familiarity (e.g., Excel), with the ability to work nights,