Lottery Fulfillment Operations Associate — Flexible Schedule

DraftKings; City of Newburgh (NY); On-site; USD 19,000 - 28,000; Full time

Job summary

DraftKings is seeking an Operations Associate to be at the heart of our fast-paced fulfillment center, driving the success of our Jackpocket digital lottery courier product. You’ll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption.

You’ll keep systems updated in real time, streamline workflows to meet daily goals, and support printing and scanning equipment to keep operations running smoothly.

Qualifications

• Flexibility to work weekends and holidays.
• Experience in fast-paced environments and proficiency with Microsoft Excel.
• Self-starter mentality with strong attention to detail and ability to work independently.
• Excellent customer service, communication, and time management skills.
• Physical ability to stand, walk frequently and lift up to 25 lbs in a fast-moving fulfillment setting.

Responsibilities

• Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish.
• Keep our systems updated with real-time customer order statuses and tracking information.
• Streamline and organize workflows to meet daily objectives and hit deadlines.
• Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly.
• Step in to support various operational projects as they arise, contributing to the team’s overall success.

Skills

Customer service

Time management

Communication

Attention to detail

Self-starter

Flexibility

Tools

Microsoft Excel

Job description

DraftKings is seeking an Operations Associate to be at the heart of our fast-paced fulfillment center, driving the success of our Jackpocket digital lottery courier product. You’ll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption.

You’ll keep systems updated in real time, streamline workflows to meet daily goals, and support printing and scanning equipment to keep operations running smoothly.