Loss Prevention & Customer Experience Associate

The TJX Companies, Inc.; Collegeville (PA); On-site; USD 19,000 - 24,000; Part time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

HSA

Life insurance

Paid holidays/vacation/sick

Job summary

HomeGoods at The TJX Companies, Inc. is seeking a customer-focused associate to support a positive shopping experience and partner with store teams and Loss Prevention. You will engage customers, maintain courteous service, and deter dishonesty within established guidelines.

Responsibilities include accurate checkout procedures, communicating shrink-related concerns, and supporting safety initiatives. A flexible schedule and 0–2 years retail or security experience are valued.

Qualifications

• Excellent communication and good judgment.
• Ability to respond to changes and unexpected situations.
• Standout colleague working with peers and supervisors.
• Able to work a flexible schedule to support business needs.
• 0-2 years retail or security experience.

Responsibilities

• Provides timely, courteous and knowledgeable service to customers.
• Engages customers, providing support and creating a positive shopping environment.
• Deters theft through professional presence and customer engagement.
• Observes checkout procedures for customers and associates.
• Communicates shrink-related concerns to Store Management and Loss Prevention.
• Partners with Store Management and Loss Prevention to accomplish goals.
• Supports shrink reduction programs and safety.
• Adheres to labor laws, policies, and procedures.
• Performs other duties as assigned.

Skills

Excellent communication

Customer service

Flexibility

Teamwork

Judgment

Job description

HomeGoods at The TJX Companies, Inc. is seeking a customer-focused associate to support a positive shopping experience and partner with store teams and Loss Prevention. You will engage customers, maintain courteous service, and deter dishonesty within established guidelines.

Responsibilities include accurate checkout procedures, communicating shrink-related concerns, and supporting safety initiatives. A flexible schedule and 0–2 years retail or security experience are valued.