Retail Loss Prevention & Customer Care Pro

TJX; Bridgeville (Allegheny County); On-site; USD 18,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Scholarship program

Job summary

HomeGoods, part of TJX Companies, is seeking a Sales Associate to support a positive shopping experience and partner with store teams and Loss Prevention. You’ll engage customers, deter theft, and ensure accurate checkout procedures while promoting a safe, honest environment.

The role requires flexibility to support business needs, strong communication, and up to 2 years in retail or security. Benefits and opportunities for growth are provided.

Qualifications

• 0-2 years retail or security experience.

Responsibilities

• Provides timely, courteous and knowledgeable service to customers
• Engages customers, providing support and creating a positive shopping environment
• Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence
• Observes accurate checkout procedures for customers and Associates
• Communicates shrink-related concerns to Store Management and Loss Prevention
• Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives
• Coordinates and completes shrink-related activities in partnership with Store Management
• Supports and participates in store shrink reduction goals and programs
• Promotes a culture of honesty and integrity; maintains confidentiality
• Encourages Associate use of shrink reduction resources
• Promotes safety awareness and supports maintenance of a safe environment
• Follows through on commitments; accomplishes goals with minimum supervision
• Adheres to all labor laws, policies, and procedures
• Performs other duties as assigned

Skills

Excellent communication skills

Good judgment

Adaptability

Team collaboration

Flexible schedule

Job description

HomeGoods, part of TJX Companies, is seeking a Sales Associate to support a positive shopping experience and partner with store teams and Loss Prevention. You’ll engage customers, deter theft, and ensure accurate checkout procedures while promoting a safe, honest environment.

The role requires flexibility to support business needs, strong communication, and up to 2 years in retail or security. Benefits and opportunities for growth are provided.