Retail Loss Prevention & Customer Care Pro

TJX

Bridgeville (Allegheny County)

On-site

USD 18,000 - 24,000

Full time

14 days+
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Benefits offered by this job

Associate discount
401(k) contributions
Health insurance
Scholarship program

Job summary

HomeGoods, part of TJX Companies, is seeking a Sales Associate to support a positive shopping experience and partner with store teams and Loss Prevention. You’ll engage customers, deter theft, and ensure accurate checkout procedures while promoting a safe, honest environment.

The role requires flexibility to support business needs, strong communication, and up to 2 years in retail or security. Benefits and opportunities for growth are provided.

Qualifications

  • 0-2 years retail or security experience.

Responsibilities

  • Provides timely, courteous and knowledgeable service to customers
  • Engages customers, providing support and creating a positive shopping environment
  • Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence
  • Observes accurate checkout procedures for customers and Associates
  • Communicates shrink-related concerns to Store Management and Loss Prevention
  • Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives
  • Coordinates and completes shrink-related activities in partnership with Store Management
  • Supports and participates in store shrink reduction goals and programs
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Encourages Associate use of shrink reduction resources
  • Promotes safety awareness and supports maintenance of a safe environment
  • Follows through on commitments; accomplishes goals with minimum supervision
  • Adheres to all labor laws, policies, and procedures
  • Performs other duties as assigned

Skills

Excellent communication skills
Good judgment
Adaptability
Team collaboration
Flexible schedule

Job description

HomeGoods, part of TJX Companies, is seeking a Sales Associate to support a positive shopping experience and partner with store teams and Loss Prevention. You’ll engage customers, deter theft, and ensure accurate checkout procedures while promoting a safe, honest environment.

The role requires flexibility to support business needs, strong communication, and up to 2 years in retail or security. Benefits and opportunities for growth are provided.

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