Loss Prevention & Customer Experience Associate

The TJX Companies, Inc.; Bridgeville (Allegheny County); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health insurance

paid holidays/vacation/sick

referral bonuses

Job summary

HomeGoods at The TJX Companies, Inc. invites you to join a team that values diversity and development. In this role you will support a positive customer shopping experience, collaborate with store teams and Loss Prevention, and uphold honest, safe store operations.

You will engage customers, deter theft, follow checkout procedures, and participate in shrink-reduction initiatives while maintaining confidentiality and complying with policies.

Qualifications

• Excellent communication and good judgment.
• Able to respond to changes in direction or unexpected situations.
• Standout colleague, works well with peers and supervisors.
• Able to work a flexible schedule to support business needs.

Responsibilities

• Provides timely, courteous and knowledgeable service to customers.
• Engages customers, providing support and creating a positive shopping environment.
• Deters theft through customer engagement and a professional presence.
• Observes accurate checkout procedures for customers and associates.
• Communicates shrink-related concerns to Store Management and Loss Prevention.
• Partners with Store Management and Loss Prevention to accomplish goals.
• Coordinates shrink-related activities with Store Management.
• Supports shrink reduction goals and programs.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Encourages associate use of shrink reduction resources.
• Promotes safety awareness and a safe environment.
• Follows through on commitments with minimum supervision.
• Adheres to labor laws, policies, and procedures.
• Performs other duties as assigned.

Skills

Excellent communication

Team player

Flexible schedule

Retail or security experience

Job description

HomeGoods at The TJX Companies, Inc. invites you to join a team that values diversity and development. In this role you will support a positive customer shopping experience, collaborate with store teams and Loss Prevention, and uphold honest, safe store operations.

You will engage customers, deter theft, follow checkout procedures, and participate in shrink-reduction initiatives while maintaining confidentiality and complying with policies.