Customer Experience & Loss Prevention Associate

TJX; Avon (CT); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Medical/dental/vision coverage

Life insurance

Paid holidays

Scholarship program

Job summary

HomeGoods at TJX Companies is hiring to support a positive customer experience and strong store partnerships. You will deter dishonesty with professional customer engagement, observe checkout procedures, and help safeguard shrink through collaboration with Store Management and Loss Prevention.

Join a Fortune 100 company and the world’s leading off-price retailer, where you can learn, thrive, and contribute to store goals while providing excellent service across a fast-paced retail setting.

Qualifications

• Excellent communication and good judgment.
• Able to respond to changes in direction or unexpected situations.
• Standout colleague and effective with peers and supervisors.
• Flexible schedule to support business needs.
• 0–2 years retail or security experience.

Responsibilities

• Provides timely, courteous and knowledgeable service to customers.
• Engages customers, providing support and creating a positive shopping environment.
• Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence.
• Observes accurate checkout procedures for customers and Associates.
• Communicates shrink-related concerns to Store Management and Loss Prevention.
• Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.
• Coordinates and completes shrink-related activities in partnership with Store Management.
• Supports and participates in store shrink reduction goals and programs.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Encourages Associate use of shrink reduction resources.
• Promotes safety awareness and supports maintenance of a safe environment.
• Follows through on commitments; accomplishes goals with minimum supervision.
• Adheres to all labor laws, policies, and procedures.
• Performs other duties as assigned.

Skills

Communication skills

Judgment

Adaptability

Team collaboration

Flexible schedule

Retail/ Security experience

Job description

HomeGoods at TJX Companies is hiring to support a positive customer experience and strong store partnerships. You will deter dishonesty with professional customer engagement, observe checkout procedures, and help safeguard shrink through collaboration with Store Management and Loss Prevention.

Join a Fortune 100 company and the world’s leading off-price retailer, where you can learn, thrive, and contribute to store goals while providing excellent service across a fast-paced retail setting.