Logistics Support Specialist – Customer Care

Dayton Freight Lines; Leoni Township (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive weekly pay

Quick advancement

Comprehensive benefits package

Paid holidays

Paid vacation and personal days

Job summary

Dayton Freight Lines is looking for a Customer Service Representative in Leoni Township, Michigan. This role involves assisting customers with freight inquiries including pickups, rate quotes, and more. You will support the Service Center Manager and ensure smooth communication with drivers and clients.

Ideal candidates have experience in a fast-paced environment, excellent communication skills, and are proficient in Microsoft Office Programs. The company offers a comprehensive benefits package, professional training, and opportunities for advancement.

Qualifications

• Skillful in Microsoft Office Programs.
• Excellent keyboarding skills needed.
• Experience in a fast-paced environment is required.
• Ability to handle a high volume of phone calls.
• Exceptional communication and customer service skills are mandatory.

Responsibilities

• Assist the Service Center Manager.
• Deliver messages for the Service Center Manager and Account Managers.
• Provide assistance to Drivers.
• Prepare bills of lading and delivery receipts.
• Maintain communication with customers and interline companies.

Skills

Microsoft Office Programs

Excellent keyboarding skills

Attention to detail

Handling high volume of phone calls

Exceptional communication skills

Customer service skills

Job description

Dayton Freight Lines is looking for a Customer Service Representative in Leoni Township, Michigan. This role involves assisting customers with freight inquiries including pickups, rate quotes, and more. You will support the Service Center Manager and ensure smooth communication with drivers and clients.

Ideal candidates have experience in a fast-paced environment, excellent communication skills, and are proficient in Microsoft Office Programs. The company offers a comprehensive benefits package, professional training, and opportunities for advancement.