Evening CSR | Fast Growth, Training & Modern Office

Dayton Freight Lines; Leoni Township (MI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Stable and growing organization

Competitive weekly pay

Customized training program

Professional work environment

Modern facilities

Job summary

Dayton Freight Lines is seeking Customer Service Representatives in Leoni Township, Michigan, to assist customers with various inquiries related to freight. Ideal candidates will excel in communication, be detail-oriented, and handle a high volume of calls efficiently.

The role involves tasks like providing support to the Service Center Manager, interacting with drivers, and maintaining effective communication with both internal and external customers. The company offers a dynamic work environment with opportunities for quick advancement and professional training.

Qualifications

• Skillful in Microsoft Office Programs.
• Excellent keyboarding skills.
• Experience in fast-paced environments with attention to detail.
• Experience with handling high volumes of phone calls.
• Exceptional communication and customer service skills.

Responsibilities

• Assist customers with freight pickup requests and rate quotes.
• Deliver messages for Service Center Manager and Account Managers.
• Assist Drivers and prepare bills of lading.
• Maintain communication with customers and companies.
• Assist with payroll, data entry, and freight reports.

Skills

Microsoft Office Programs

Excellent keyboarding skills

Attention to detail

High volume phone call handling

Exceptional communication

Customer service skills

Job description

Dayton Freight Lines is seeking Customer Service Representatives in Leoni Township, Michigan, to assist customers with various inquiries related to freight. Ideal candidates will excel in communication, be detail-oriented, and handle a high volume of calls efficiently.

The role involves tasks like providing support to the Service Center Manager, interacting with drivers, and maintaining effective communication with both internal and external customers. The company offers a dynamic work environment with opportunities for quick advancement and professional training.