Freight Customer Service Specialist: Fast-Paced Growth

Dayton Freight Lines; Michigan; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive weekly pay

Quick advancement

Customized training program

Professional work environment

Modern facilities

Job summary

Dayton Freight Lines in Michigan is seeking a Customer Service Representative responsible for assisting customers with inquiries such as freight pickup requests and rate quotes. This role requires excellent communication and customer service skills, proficiency in Microsoft Office, and the ability to work in a fast-paced environment. The position offers competitive weekly pay and a stable, professional work environment with opportunities for advancement.

Qualifications

• Skillful in Microsoft Office Programs.
• Excellent keyboarding skills.
• Experience in a fast-paced environment with attention to detail.
• Experience handling a high volume of phone calls.
• Exceptional communication and customer service skills.

Responsibilities

• Assist the Service Center Manager.
• Take and deliver messages for management.
• Provide assistance to Drivers.
• Prepare bills of lading and delivery receipts.
• Maintain excellent communication with customers.

Skills

Microsoft Office Programs

Excellent keyboarding skills

Attention to detail

Handling high volume phone calls

Exceptional communication skills

Customer service skills

Job description

Dayton Freight Lines in Michigan is seeking a Customer Service Representative responsible for assisting customers with inquiries such as freight pickup requests and rate quotes. This role requires excellent communication and customer service skills, proficiency in Microsoft Office, and the ability to work in a fast-paced environment. The position offers competitive weekly pay and a stable, professional work environment with opportunities for advancement.