Freight Customer Service Specialist

Dayton Freight Lines, Inc.; Arcola (IL); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Competitive weekly pay

Quick advancement

Customized training program

Modern facilities

Job summary

Dayton Freight Lines, Inc. is seeking a Customer Service Representative to assist customers with freight pickup requests, rate quotes, and shipment tracing within a busy service center.

You will support the Service Center Manager, handle high volumes of calls, prepare bills of lading and delivery receipts, and coordinate with drivers and interline partners. The role offers a stable, growing workplace with weekly pay and opportunities for advancement.

Qualifications

• Skillful in Microsoft Office Programs.
• Excellent keyboarding skills.
• Has worked in a fast paced environment and has excellent attention to detail.
• Experience with handling a high volume of phone calls.
• Exceptional communication and customer service skills.

Responsibilities

• Assist the Service Center Manager.
• Take and deliver messages for the Service Center Manager and Account Managers.
• Provide assistance to Drivers.
• Prepare bills of lading and delivery receipts.
• Maintain excellent communication with external and internal customers as well as interline companies.

Skills

Communication skills

Customer service

Attention to detail

Phone handling

Fast-paced environment experience

Tools

Microsoft Office

Job description

Dayton Freight Lines, Inc. is seeking a Customer Service Representative to assist customers with freight pickup requests, rate quotes, and shipment tracing within a busy service center.

You will support the Service Center Manager, handle high volumes of calls, prepare bills of lading and delivery receipts, and coordinate with drivers and interline partners. The role offers a stable, growing workplace with weekly pay and opportunities for advancement.