Freight & Logistics Customer Care Specialist

Dayton Freight Lines; North Dayton (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Stable and growing organization

Competitive weekly pay

Paid holidays and vacation

Comprehensive benefits package

Job summary

Dayton Freight Lines in North Dayton, Ohio, is seeking Customer Service Representatives to assist both internal and external customers with various inquiries including freight pickup requests and shipment tracing. The ideal candidate will thrive in a fast-paced environment and possess exceptional communication skills.

This role requires proficiency in Microsoft Office and the ability to manage high call volumes while maintaining a professional relationship with customers. Comprehensive benefits and competitive weekly pay are offered.

Qualifications

• Proficient in Microsoft Office programs and keyboarding.
• Ability to work in a fast-paced environment.
• Strong communication and customer service skills.

Responsibilities

• Assist callers in a timely manner and handle customer admin.
• Provide support for the Reception position during breaks.
• Work in a team to answer group calls and emails.
• Support the Customer Service Department and handle daily admin tasks.

Skills

Skillful in Microsoft Office Programs

Excellent keyboarding skills

Experience handling high volume of phone calls

Exceptional communication skills

Attention to detail

Job description

Dayton Freight Lines in North Dayton, Ohio, is seeking Customer Service Representatives to assist both internal and external customers with various inquiries including freight pickup requests and shipment tracing. The ideal candidate will thrive in a fast-paced environment and possess exceptional communication skills.

This role requires proficiency in Microsoft Office and the ability to manage high call volumes while maintaining a professional relationship with customers. Comprehensive benefits and competitive weekly pay are offered.