Customer Care Specialist – Logistics & Data Entry

Dayton Freight Lines; North Ridgeville (OH); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Stable and growing organization

Competitive weekly pay

Quick advancement

Customized training program

Positive work environment

Modern facilities

Job summary

Dayton Freight Lines is looking for a Customer Service Representative in North Ridgeville, Ohio, responsible for assisting customers with inquiries related to freight. Key tasks include supporting the Service Center Manager, maintaining communication with both customers and drivers, and managing freight-related documentation.

The ideal candidate should possess strong communication skills, experience in high-volume call environments, and proficiency in Microsoft Office. This position offers competitive pay and opportunities for advancement within a stable organization.

Qualifications

• Ability to work in a fast-paced environment with attention to detail.
• Experience in handling a high volume of phone calls.
• Exceptional communication and customer service capabilities.

Responsibilities

• Assist Service Center Manager with various tasks.
• Take and deliver messages for management.
• Provide assistance to Drivers and maintain communication with customers.
• Prepare bills of lading and delivery receipts.

Skills

Microsoft Office Programs

Keyboarding skills

Attention to detail

High volume phone calls handling

Communication skills

Customer service skills

Job description

Dayton Freight Lines is looking for a Customer Service Representative in North Ridgeville, Ohio, responsible for assisting customers with inquiries related to freight. Key tasks include supporting the Service Center Manager, maintaining communication with both customers and drivers, and managing freight-related documentation.

The ideal candidate should possess strong communication skills, experience in high-volume call environments, and proficiency in Microsoft Office. This position offers competitive pay and opportunities for advancement within a stable organization.