Freight Customer Support Specialist

Dayton Freight Lines; Jackson (MI); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive weekly pay

Comprehensive benefits package

Paid holidays and vacation

Opportunities for advancement

Training program

Job summary

Dayton Freight Lines is looking for Customer Service Representatives in Jackson, Michigan. The role involves assisting customers with freight inquiries, coordinating with drivers, and maintaining communication with internal and external partners.

The ideal candidate will have strong communication and organizational skills, with experience in fast-paced environments. Benefits include competitive pay, a comprehensive benefits package, and a supportive work environment.

Qualifications

• Skillful in Microsoft Office Programs.
• Excellent keyboarding skills.
• Experience in a fast-paced environment with attention to detail.
• Handling a high volume of phone calls.
• Exceptional communication and customer service skills.

Responsibilities

• Assist the Service Center Manager.
• Deliver messages for the Service Center Manager and Account Managers.
• Provide assistance to Drivers.
• Prepare bills of lading and delivery receipts.
• Maintain communication with customers and interline companies.

Skills

Microsoft Office Programs

Keyboarding skills

Attention to detail

Handling high volume of phone calls

Exceptional communication skills

Customer service skills

Job description

Dayton Freight Lines is looking for Customer Service Representatives in Jackson, Michigan. The role involves assisting customers with freight inquiries, coordinating with drivers, and maintaining communication with internal and external partners.

The ideal candidate will have strong communication and organizational skills, with experience in fast-paced environments. Benefits include competitive pay, a comprehensive benefits package, and a supportive work environment.