Freight Customer Service Specialist

Dayton Freight Lines, Inc.; Jackson (MI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive weekly pay

Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.

Paid holidays and vacation days

Customized training program

Positive work environment

Job summary

Dayton Freight Lines, Inc. is seeking a Customer Service Representative in Jackson, Michigan. The role involves assisting customers with freight inquiries, providing support to drivers, and maintaining effective communication with internal and external partners.

Ideal candidates will possess strong Microsoft Office skills, exceptional communication abilities, and experience in fast-paced settings. This position offers competitive pay and a comprehensive benefits package including health care and paid time off.

Qualifications

• Skillful in Microsoft Office Programs.
• Excellent keyboarding skills.
• Experience in fast-paced environments with attention to detail.
• Experience handling high call volumes.
• Exceptional communication and customer service skills.

Responsibilities

• Assist the Service Center Manager.
• Take and deliver messages for the Service Center Manager and Account Managers.
• Provide assistance to Drivers.
• Prepare bills of lading and delivery receipts.
• Maintain communication with customers and companies.

Skills

Microsoft Office Programs

Keyboarding skills

Attention to detail

Handling a high volume of calls

Communication skills

Customer service skills

Job description

Dayton Freight Lines, Inc. is seeking a Customer Service Representative in Jackson, Michigan. The role involves assisting customers with freight inquiries, providing support to drivers, and maintaining effective communication with internal and external partners.

Ideal candidates will possess strong Microsoft Office skills, exceptional communication abilities, and experience in fast-paced settings. This position offers competitive pay and a comprehensive benefits package including health care and paid time off.