Logistics Operations Supervisor — CDL Driver Oversight

Penske Logistics LLC; Lacey (WA); On-site; USD 80,000 - 94,000; Full time

Job summary

Penske Logistics LLC is seeking a proven leader to supervise drivers at a location, providing operational leadership to hourly staff and ensuring daily tasks align with customer requirements and company goals. The role includes directing driver deliveries, loading/unloading trailers, and coordinating customer service operations to meet cost objectives.

Responsibilities span people management, dispatch, safety, and continuous improvement, with involvement in hiring, performance management, and

Qualifications

• Demonstrated leadership qualities with strong interpersonal skills.
• Ability to work efficiently and independently with strong time management and organizational skills.
• Strong written/oral communication skills and the ability to actively listen.
• Ability to manage through a problem, think critically, and make decisions independently.
• Ability to drive process improvement and lead change.
• Proficient computer skills including Microsoft Word, Excel, Outlook and PowerPoint.
• Must demonstrate ownership and responsibility to run the operation with a sense of urgency.
• Regular, predictable, full attendance is an essential function of the job.

Responsibilities

• Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives.
• Establish and sustain that performance standards are communicated that are specific and measurable.
• Interview hourly associates and provide recommendations for hire.
• Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates.
• Motivate and engage associates by focusing on team accomplishments and recognition.
• Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control.
• Conduct team meetings.
• Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations. Assist in new associate training.
• Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift.
• Have a thorough working knowledge of the site's operating systems to ensure operational compliance and correct exception resolution.
• Complete all necessary records and reports in a timely and accurate fashion.
• Ensure compliance with financial policies & procedures such as tracking MPG, returns, damages, etc.
• Understand the relationship between decision-making and profitability.
• Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets.
• Ensure day-to-day management and associate activities are aligned with the location safety strategy.
• Provide associates with communication, training, feedback, and direction to ensure safe performance.
• Ensure compliance with all applicable regulatory agencies and company policies and procedures.
• Conduct safety observations.
• Understand location-specific customer goals & objectives and work to meet and exceed these expectations daily.
• Ensure the customer knows that we are committed to helping them meet their objectives.
• Determine areas that could benefit from Continuous Improvement efforts.
• Properly plan work assignments to ensure effective use of fleet equipment.
• Work with hourly associates to ensure they understand safe and efficient operation of equipment.
• Work with vendors to ensure equipment is maintained.
• Work with Penske Truck Leasing to ensure schedule of preventative maintenance is complete.
• Other projects and tasks as assigned by supervisor.

Skills

Leadership

Time management

Communication

Decision making

Problem solving

Process improvement

MS Office

Ownership

Travel

Education

Bachelor's Degree preferred

High School Diploma or equivalent

Tools

MS Word

MS Excel

MS Outlook

PowerPoint

Job description

Penske Logistics LLC is seeking a proven leader to supervise drivers at a location, providing operational leadership to hourly staff and ensuring daily tasks align with customer requirements and company goals. The role includes directing driver deliveries, loading/unloading trailers, and coordinating customer service operations to meet cost objectives.

Responsibilities span people management, dispatch, safety, and continuous improvement, with involvement in hiring, performance management, and