Logistics Operations Specialist

Eastridge Workforce Solutions; San Jose (CA); On-site; USD 34,000 - 41,000; Full time

Job summary

Eastridge Workforce Solutions in San Jose, CA, is seeking a detail-oriented Logistics Specialist to support daily transportation, shipping, import/export, and customs activities. The role coordinates with logistics providers, customs brokers, internal teams, and vendors to ensure shipments are tracked and discrepancies resolved.

The ideal candidate has 2+ years of logistics/transportation experience, strong Excel skills, and familiarity with product classification and customs processes.

Qualifications

• 2+ years of experience in logistics management, transportation, or import/export compliance preferred.
• Bachelor's degree in Business Administration, Accounting, Finance, Supply Chain, or a related field preferred.
• Experience with import/export classification processes.
• Understanding of customs clearance and working with customs brokers.
• Strong Microsoft Excel skills, including VLOOKUP, Formulas, Pivot Tables, and data tracking/reporting.
• Strong analytical, organizational, problem-solving, and multitasking skills.
• Ability to follow up proactively and manage multiple shipments or priorities.

Responsibilities

• Support daily logistics and transportation operations, including shipment tracking and delivery follow-up.
• Investigate and resolve shipment discrepancies and transportation issues.
• Coordinate with customs brokers to resolve customs clearance issues.
• Support import/export compliance activities and product classification processes.
• Monitor shipment exceptions and incident reports and take appropriate corrective action.
• Review, validate, and process invoices from logistics and transportation vendors.
• Maintain accurate logistics and shipment records.
• Communicate with carriers, brokers, vendors, and internal stakeholders regarding shipment status and outstanding issues.
• Assist with reporting and analysis using Microsoft Excel.
• Identify opportunities to improve logistics processes and operational efficiency.

Skills

2+ years logistics experience

Excel skills

VLOOKUP

Pivot Tables

Data tracking and reporting

Strong communication

Education

Bachelor's degree in Business Administration, Accounting, Finance, Supply Chain, or related field

Tools

Microsoft Excel

Job description

Position Summary

We are seeking a detail-oriented Logistics Specialist to support daily transportation, shipping, import/export, and customs activities. This position will coordinate closely with logistics providers, customs brokers, internal teams, and vendors to ensure shipments are tracked, discrepancies are resolved, and logistics operations run efficiently.

Location

San Jose, CA

Schedule

Monday-Friday | 100% Onsite

Pay

$25-$30/hr

Position Summary

We are seeking a detail-oriented Logistics Specialist to support daily transportation, shipping, import/export, and customs activities. This position will coordinate closely with logistics providers, customs brokers, internal teams, and vendors to ensure shipments are tracked, discrepancies are resolved, and logistics operations run efficiently.

The ideal candidate has at least 2 years of logistics, transportation, or import/export experience, strong Microsoft Excel skills, and experience supporting product classification and customs processes.

Key Responsibilities

• Support daily logistics and transportation operations, including shipment tracking and delivery follow-up.
• Investigate and resolve shipment discrepancies and transportation issues.
• Coordinate with customs brokers to resolve customs clearance issues.
• Support import/export compliance activities and product classification processes.
• Monitor shipment exceptions and incident reports and take appropriate corrective action.
• Review, validate, and process invoices from logistics and transportation vendors.
• Maintain accurate logistics and shipment records.
• Communicate with carriers, brokers, vendors, and internal stakeholders regarding shipment status and outstanding issues.
• Assist with reporting and analysis using Microsoft Excel.
• Identify opportunities to improve logistics processes and operational efficiency.

Qualifications

• 2+ years of experience in logistics management, transportation, supply chain, or import/export compliance preferred.
• Bachelor's degree in Business Administration, Accounting, Finance, Supply Chain, or a related field preferred.
• Experience with import/export classification processes.
• Understanding of customs clearance and working with customs brokers.
• Strong Microsoft Excel skills, including:
• • VLOOKUP
  • Formulas
  • Pivot Tables
  • Data tracking and reporting
• Strong analytical, organizational, and problem-solving skills.
• Ability to follow up proactively and manage multiple shipments or priorities simultaneously.
• Assertive, self-motivated, goal-oriented, and results-driven.
• Strong communication and relationship-building skills.
• Comfortable working with diverse global teams and adapting communication styles when needed.
• Curious and data-driven approach to solving problems.
• Collaborative mindset with a willingness to support teammates.
• Ability to adapt quickly to changing priorities and explore new solutions.

#PROTEMP

Benefits

Eastridge Workforce Solutions offers the following benefits, subject to applicable eligibility requirements . Use this link https://applicantcenterstorage.blob.core.windows.net/public-documents/EWSb1cb390e-729b-47eb-ab2f-b92adafbdd07-2024EplicaBenefitSummaryTempExternal.pdf to learn more about benefits available to Eastridge’s temporary em ployees. Due to the varying length(s) of temporary assignments, Eastridge Workforce Solutions’ Temporary Staff are not eligible for paid time off , unless required by applicable state law in which the position is based . However, f rom time to time Eastridge’s clients may offer additional benefits to Eastridge employees while on assignment. Information about those benefits will be communicated when applicable.

Disclaimer

The compensation and benefits information in this posting represents Eastridge’s good faith and reasonable estimate of what it might pay for this position. Eastridge reserves the right to modify this information at any time, subject to applicable law.

Equal Opportunity Employer

Eastridge Workforce Solutions is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity , and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity , gender e xpression, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Eastridge Workforce Solutions also prohibits harassment or retaliation of applicants or employees based on any of these protected categories. It is our policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Please note that Eastridge is unable to provide visa sponsorship to applicants.

Background Checks

Certain clients require Eastridge Workforce Solutions to perform background check s. Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance.

Massachusetts Candidates

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Privacy

Information collected and processed as part of your candidate profile, job application, resume, and/ or any other information you choose to submit is subject to Eastridge’s Privacy Policy : https://www.eastridge.com/privacy-policy , as well as Eastridge ’ s Pre-Use Notice of Collection and Automated Decision-Making Technologies : https://www.eastridge.com/data-collection-notice . By applying for this position, you consent to being contacted by Eastridge Workforce Solutions and its agents or authorized service providers regarding employment opportunities, assignments, and the recruiting process. Communications may be by phone call, AI-assisted or AI-generated phone call (where permitted by law), automated text message (SMS), or email. The purposes for these communications may include, but are not limited to, confirming your interest in available opportunities, scheduling interviews, conducting initial screening conversations, and collecting information relevant to your application. Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier. You may opt out of receiving text messages at any time by replying "STOP" to any SMS message. For additional information regarding our text messaging practices, please review our SMS Terms and Conditions at: https://www.eastridge.com/sms-terms-and-conditions . You may opt out of receiving e-mail by clicking the "Unsubscribe" button.