Hub Operations Admin: Data, QA & Customer Care

Federal Express Corporation; Wheeling (IL); On-site; USD 24,000 - 31,000; Part time

Job summary

Federal Express Corporation is seeking a detail-oriented clerical associate to support hub and station operations, including linehaul, QA and customer service. You will handle mail, filing, data entry and reporting while assisting with audits and loss prevention tasks.

Essential duties include resolving customer inquiries, tracking packages, and ensuring accurate scanning and labeling. The role requires 2+ years in clerical or service roles and a strong eye for detail.

Qualifications

• General business skills including typing, data entry and use of phone, copier and fax.
• Customer service skills to respond professionally to requests.
• Time management and multitasking in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operations (filing, photocopying, emailing, answering phones).
• Review, research and enter data in systems to support functions.
• Compile data and generate regular and ad hoc reports for management.

Skills

Typing

Data entry

Microsoft Office

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a detail-oriented clerical associate to support hub and station operations, including linehaul, QA and customer service. You will handle mail, filing, data entry and reporting while assisting with audits and loss prevention tasks.

Essential duties include resolving customer inquiries, tracking packages, and ensuring accurate scanning and labeling. The role requires 2+ years in clerical or service roles and a strong eye for detail.