Logistics Operations Admin & Customer Care Pro

FedEx Logistics; Strafford (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

FedEx Logistics in Strafford, MO seeks a clerical and administrative specialist to support hub and station operations, linehaul, quality assurance and customer service. You will perform data entry, scanning, filing, and handle inquiries as the first point of contact for customers and colleagues.

The role emphasizes accuracy, timely handling of damaged or misaddressed packages, maintaining good scan statuses, and supporting audits.

Qualifications

• High School Diploma or GED required.
• Strong data entry and typing skills with attention to detail.
• Proficient in Microsoft Office and familiarity with web-based applications.
• Customer service skills to respond professionally to inquiries.

Responsibilities

• Provide clerical support for management and operations (filing, photocopying, faxing, emailing, phone).
• Enter and review data in various systems to support functional areas.
• Prepare regular and adhoc reports for management review.

Skills

Typing

Data entry

MS Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Logistics in Strafford, MO seeks a clerical and administrative specialist to support hub and station operations, linehaul, quality assurance and customer service. You will perform data entry, scanning, filing, and handle inquiries as the first point of contact for customers and colleagues.

The role emphasizes accuracy, timely handling of damaged or misaddressed packages, maintaining good scan statuses, and supporting audits.