Logistics Dispatch & Operations Coordinator

USPack; Audubon Gardens (PA); On-site; USD 27,552 - 30,307; Full time

Job summary

USPack, a leading logistics provider, seeks an entry-level operations coordinator to support routing, IC contracting, and client goals. You will monitor routes, coordinate ICs, and ensure on-time delivery while maintaining safety and accurate records in a fast-paced environment. Shift: Mon–Fri, 10am–6:30pm.

Pay: from $20–$21 per hour, dependent on experience. Requirements: College Degree or HS Diploma with experience; Six Sigma Green Belt preferred; basic MS Office skills; ability to lift up to

Qualifications

• Basic MS Office Programs (Outlook, Excel, and Word) experience required.
• Proactive and resourceful. Ability to work effectively in a fast-paced environment.
• Independent judgment required to plan, prioritize, and organize competing tasks or demands that may be deadline driven.
• Must maintain valid driver’s license and clean, functional vehicle.
• Ability to develop and maintain meaningful business relationships with customers.
• Ability to lift up to 50 pounds on occasion.
• Ability to work overtime as necessary.

Responsibilities

• Monitor to ensure all routes are covered, IC check-in is complete and communicated to the customer, and that routes run on time.
• Create route pursuant to customer requirements. Ensure IC that accepted dispatch provides the delivery services, and communicate changes to dispatch department and IC’s as needed.
• Monitor dispatch board to ensure customer requested delivery times are being met.
• Communicate any delays and/or problems to the customer and dispatch department.
• Ensure IC’s are providing services in the vehicle type requested by the customer.
• Ensure compliance with IC log in process and EC-mobile.
• Work directly with IC’s to assist with issues they may encounter while under dispatch.
• Assist in arranging for STAT coverage for customers, as needed.
• When necessary, will restructure routes as requested by the customer, to ensure on-time execution.
• Ensure IC’s are providing contracted delivery services in compliance with customer regulations.
• Assist with contracting of IC’s as needed.
• Complete daily service reports as required by the customer.
• Create and process administrative reports and paperwork as directed.
• Follow up with IC’s to ensure their paperwork is up to date, as needed.
• Ensure IC’s are providing services in a uniform shirt with visible ID badge, as required by customers for identification and security purposes.
• Perform other duties as assigned.

Skills

MS Office

Proactive

Independent judgment

Driver's license

Customer relations

Lift 50 lbs

Overtime

Education

College degree or HS diploma with experience

Six Sigma Green Belt preferred

Job description

USPack, a leading logistics provider, seeks an entry-level operations coordinator to support routing, IC contracting, and client goals. You will monitor routes, coordinate ICs, and ensure on-time delivery while maintaining safety and accurate records in a fast-paced environment. Shift: Mon–Fri, 10am–6:30pm.

Pay: from $20–$21 per hour, dependent on experience. Requirements: College Degree or HS Diploma with experience; Six Sigma Green Belt preferred; basic MS Office skills; ability to lift up to