Logistics Operations Coordinator - Dispatch & Delivery

US Pack Services LLC; Randolph (MA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

401(K)

Health Insurance

Disability/Life Insurance

Paid Time Off (PTO)

Paid Holidays

Paid Sick Time

Job summary

USPack is a leading logistics provider delivering same-day services. This entry-level coordinator role focuses on orchestrating independent contractor routes, ensuring on-time delivery, and maintaining compliant paperwork.

You will work with ICs, dispatch, and customers in a fast-paced environment while supporting contract activities and reporting. Required TSA training, HS diploma or college degree, and ability to lift 50 lbs are among the key qualifications.

Qualifications

• College Degree or a High School Diploma with equivalent combination of education and experience.
• Must complete TSA Security Threat Assessment and TSA security training prior to performing functions involving unescorted access to regulated cargo.
• Six Sigma Green Belt Certification preferred.

Responsibilities

• Monitor routes to ensure coverage and on-time delivery with IC check-in.
• Create routes per customer requirements and communicate changes to dispatch and ICs.
• Monitor dispatch board to meet requested delivery times.
• Communicate delays to customer and dispatch department.
• Ensure ICs provide services in the vehicle type requested by the customer.
• Complete daily service reports and administrative paperwork as directed.
• Follow up with ICs to keep paperwork up to date.
• Ensure ICs wear uniform shirts with ID badges as required by customers.

Skills

MS Office

Fast-paced environment

Independent judgment

Driver\'s license

Customer relationships

Lifting up to 50 lbs

Overtime willingness

Education

College Degree

High School Diploma

Job description

USPack is a leading logistics provider delivering same-day services. This entry-level coordinator role focuses on orchestrating independent contractor routes, ensuring on-time delivery, and maintaining compliant paperwork.

You will work with ICs, dispatch, and customers in a fast-paced environment while supporting contract activities and reporting. Required TSA training, HS diploma or college degree, and ability to lift 50 lbs are among the key qualifications.