Logistics & Dispatch Clerk

Estes Express Lines; Paducah (KY); On-site; USD 36,000 - 42,000; Full time

Job summary

Estes Express Lines is seeking an administrative/dispatcher support role in Paducah, KY. You will answer high-volume calls, check in drivers, enter manifest data, and scan bills of lading.

You will identify special delivery instructions and manage distribution of bills of Lading, plus input data into the dispatch system and interact with driver handhelds. The position requires HS/GED, strong customer service, proficient MS Word/Excel, and the ability to work under tight time constraints while

Qualifications

• High School Diploma or GED, or equivalent experience.
• Experience in billing, collections, tracing & OS&D preferred
• Computer skills, proficient in MS Word and Excel
• Strong customer service skills
• Good clerical skills
• Excellent verbal and written communication and listening skills
• Ability to solve problems with established instructions
• Able to work under close detailed instruction
• Experience in the transportation industry a plus
• Must be able to lift approximately 20 lbs.

Responsibilities

• Answer telephones with a heavy call volume and direct calls with accuracy
• Responsible for checking in drivers
• Enter delivery manifest data into the computer system
• Conduct imaging and scanning of bills of lading and other documents
• Identify freight bills requiring special delivery instructions
• Responsible for the distribution of bills of Lading
• Enter data into the dispatch system
• Work with driver handhelds
• Contact customers and coordinate delivery times and schedule appointments for freight delivery
• Regular attendance is required.
• This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.

Skills

MS Word

Excel

Customer service

Clerical skills

Verbal and written communication

Problem solving

Education

HS Diploma/GED

Tools

Dispatch system

Job description

Estes Express Lines is seeking an administrative/dispatcher support role in Paducah, KY. You will answer high-volume calls, check in drivers, enter manifest data, and scan bills of lading.

You will identify special delivery instructions and manage distribution of bills of Lading, plus input data into the dispatch system and interact with driver handhelds. The position requires HS/GED, strong customer service, proficient MS Word/Excel, and the ability to work under tight time constraints while