Freight Dispatch & Billing Clerk

Estes-Express-Lines; Cheyenne (WY); On-site; USD 38,000 - 60,000; Full time

Job summary

Estes-Express-Lines is seeking a formatter for a dispatcher/clerical role in Cheyenne, WY. The position handles high-volume calls, checks in drivers, and enters delivery manifests into the system.

You will image and file bills of lading and manage data in dispatch software, coordinating with customers for delivery times. The role requires strong clerical and communication skills, familiarity with MS Word and Excel, and the ability to work under tight timelines.

Qualifications

• High school diploma or GED or equivalent background.
• Experience in billing, collections, tracing & OS&D preferred.
• Computer skills; proficiency in Word and Excel.
• Strong customer service skills and attention to detail.
• Good clerical skills and ability to read and follow written instructions.
• Excellent verbal and written communication and listening skills.
• Ability to work with defined instructions and processes.
• Experience in transportation is a plus but not required.

Responsibilities

• Answer telephones with a heavy call volume and direct calls with accuracy.
• Check in drivers.
• Enter delivery manifest data into the computer system.
• Conduct imaging and scanning of bills of lading and other documents.
• Identify freight bills requiring special delivery instructions.
• Distribute bills of Lading.
• Enter data into the dispatch system.
• Work with driver handhelds.
• Contact customers and coordinate delivery times and schedules for freight delivery.
• Regular attendance is required.

Skills

Customer service

Clerical skills

Verbal communication

Written communication

Listening skills

Problem solving

Teamwork or independence

Education

High School Diploma or GED

Tools

MS Word

Excel

Job description

Estes-Express-Lines is seeking a formatter for a dispatcher/clerical role in Cheyenne, WY. The position handles high-volume calls, checks in drivers, and enters delivery manifests into the system.

You will image and file bills of lading and manage data in dispatch software, coordinating with customers for delivery times. The role requires strong clerical and communication skills, familiarity with MS Word and Excel, and the ability to work under tight timelines.