Logistics Customer Support Specialist

Temco Logistics LLC; Sparks (NV); Sur place; USD 22 000 - 30 000; Plein temps

Résumé du poste

Temco Logistics LLC in Sparks, NV is seeking a motivated Customer Service Representative to be the first point of contact for customers. You will handle inquiries, provide order updates, and coordinate with delivery and installation teams to ensure a positive experience.

The ideal candidate has at least two years in customer service or office admin, strong communication, and solid organizational skills. Proficiency with MS Office and ERP systems is preferred, and bilingual applicants are

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years in customer service or office administration.
• Excellent communication and interpersonal skills.
• Strong problem-solving and attention to detail.
• Excellent organizational skills with multitasking ability.
• Proficiency in MS Office and familiarity with ERP systems.

Responsabilités

• Provide customers with order status and product information.
• Answer calls and emails, addressing inquiries and requests.
• Resolve issues and escalate unresolved matters to the supervisor.
• Monitor delivery schedules and provide real-time updates.
• Prepare reports, presentations, and proposals as assigned.
• Collaborate with other departments to ensure seamless service.

Connaissances

Communication skills

Interpersonal skills

Organizational skills

Problem-solving

Attention to detail

Formation

High school diploma or equivalent

Outils

MS Office Suite

ERP systems

Description du poste

Temco Logistics LLC in Sparks, NV is seeking a motivated Customer Service Representative to be the first point of contact for customers. You will handle inquiries, provide order updates, and coordinate with delivery and installation teams to ensure a positive experience.

The ideal candidate has at least two years in customer service or office admin, strong communication, and solid organizational skills. Proficiency with MS Office and ERP systems is preferred, and bilingual applicants are