Logistics Customer Support Specialist

Temco Logistics LLC; Baton Rouge (LA); On-site; USD 35,000 - 45,000; Full time

Job summary

Temco Logistics LLC is seeking a motivated Customer Service Representative to join our team. You will be the first point of contact for customers, addressing inquiries, resolving issues, and ensuring satisfaction with delivery and installation services.

The ideal candidate has at least 2 years in customer service or office administration, strong communication skills, and excellent organizational abilities. Proficiency in MS Office and ERP systems is a plus.

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years in customer service or office administration.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.

Responsibilities

• Provide customers with accurate order and delivery information.
• Answer calls and emails promptly.
• Resolve customer issues and escalate when needed.
• Track delivery schedules and provide real-time updates.
• Support office operations and inventory tracking.
• Prepare reports and collaborate with teams.

Skills

Communication

Interpersonal

Problem-solving

Organization

MS Office

ERP systems

Multitasking

Education

High school diploma

Tools

ERP systems

Job description

Temco Logistics LLC is seeking a motivated Customer Service Representative to join our team. You will be the first point of contact for customers, addressing inquiries, resolving issues, and ensuring satisfaction with delivery and installation services.

The ideal candidate has at least 2 years in customer service or office administration, strong communication skills, and excellent organizational abilities. Proficiency in MS Office and ERP systems is a plus.