Logistics Customer Support Specialist

AAA Cooper Transportation, Inc.; Dothan (AL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401k with company match

Paid vacation

Tuition Reimbursement Program

Employee Assistance Program

Job summary

AAA Cooper Transportation, Inc. in Dothan, Alabama, is seeking a dedicated customer service representative. The role involves responding to customer inquiries, investigating service issues, and maintaining detailed records.

The company offers a comprehensive benefits package, including health insurance, a 401k plan with company match, and tuition reimbursement. Candidates must have a high school diploma and possess strong communication and multitasking skills.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Respond professionally to customer inquiries via phone and email timely.
• Investigate non-serviced pickup requests and delayed delivery shipments.
• Track and follow up on delayed or disrupted services.

Skills

Strong communication and interpersonal skills

Problem-solving skills

Ability to multitask

Attention to detail

Time management

Education

High school diploma or equivalent

Tools

Basic office software

Job description

AAA Cooper Transportation, Inc. in Dothan, Alabama, is seeking a dedicated customer service representative. The role involves responding to customer inquiries, investigating service issues, and maintaining detailed records.

The company offers a comprehensive benefits package, including health insurance, a 401k plan with company match, and tuition reimbursement. Candidates must have a high school diploma and possess strong communication and multitasking skills.