Logistics Customer Service Specialist — Health, PTO & 401(k)

XPO; St. Louis (MO); Presencial; USD 25 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance from day one

Life and disability insurance

401(k) with company match

Education assistance

PTO 13 days first year

9 paid holidays

Resumo da oferta

XPO is seeking a Customer Service Representative in Missouri to support shipment billing, inquiries, and documentation resolution on a daily basis. The role requires strong communication skills, computer proficiency, and the ability to handle various shifts, including days, evenings, nights, and weekends.

We offer competitive pay starting at $22.10 per hour, full health insurance on day one, life and disability insurance, PTO, holidays, a 401(k) with company match, and education assistance to

Qualificações

• 2 years of customer service experience.
• Strong computer, typing and 10-key skills.
• Experience with Microsoft Office.
• Available to work a variety of shifts, including days, evenings, nights and weekends.

Responsabilidades

• Bill shipments according to applicable tariffs and pricing agreements.
• Recognize and resolve documentation errors.
• Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions.
• Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing.
• Process over, short and damaged freight and related documentation for customer resolution.

Conhecimentos

Customer service

Typing

10-key

Microsoft Office

Ferramentas

Microsoft Office

Descrição da oferta de emprego

XPO is seeking a Customer Service Representative in Missouri to support shipment billing, inquiries, and documentation resolution on a daily basis. The role requires strong communication skills, computer proficiency, and the ability to handle various shifts, including days, evenings, nights, and weekends.

We offer competitive pay starting at $22.10 per hour, full health insurance on day one, life and disability insurance, PTO, holidays, a 401(k) with company match, and education assistance to