Logistics Customer Service Specialist - 1st Shift

DHL Supply Chain; Jacksonville (FL); On-site; Confidential; Full time

Benefits offered by this job

Attendance bonus

Job summary

DHL Supply Chain in Jacksonville, FL is seeking a 1st Shift Customer Service Representative to process orders and provide product, service, and transit information to customers. You will act as a liaison to resolve issues and maintain accurate records.

The role offers an attendance bonus and benefits. 0-12 months warehouse or data entry experience and a High School Diploma are required, with growth opportunities within the company.

Qualifications

• High School Diploma or Equivalent
• 0-12 months of system, data entry or reporting experience
• 0-12 months of warehouse experience preferred

Responsibilities

• Process orders and prepare correspondence to fulfill customer needs.
• Provide product, service, and transit information and resolve issues as a liaison.
• Maintain customer records and assist with order and product management.
• Perform other duties as assigned.

Skills

Warehouse experience

Customer service

Communication

Shipping/receiving

WMS

Microsoft Word

Outlook

Education

High School Diploma or Equivalent

Tools

WMS

Microsoft Word

Outlook

Job description

DHL Supply Chain in Jacksonville, FL is seeking a 1st Shift Customer Service Representative to process orders and provide product, service, and transit information to customers. You will act as a liaison to resolve issues and maintain accurate records.

The role offers an attendance bonus and benefits. 0-12 months warehouse or data entry experience and a High School Diploma are required, with growth opportunities within the company.