Logistics Customer Service Associate — 1st Shift

DHL; Medley (FL); On-site; Confidential; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

PTO

401(k) match

Tuition reimbursement

Training and advancement

Job summary

DHL Supply Chain is hiring for a 1st Shift Customer Service Representative in Medley, FL. The role runs 5:00am-1:30pm, Monday through Friday, with a pay rate of $21.70 per hour and eligibility for productivity bonuses after probation.

The ideal candidate will have Excel experience, knowledge of dispatching, and the ability to multitask in a fast-paced warehouse environment. WMS knowledge and bilingual skills are preferred. The position includes strong benefits and opportunities for growth.

Qualifications

• High School Diploma or Equivalent.
• 0-12 months of system, data entry or reporting experience.
• 0-12 months of warehouse experience preferred.

Responsibilities

• Process orders and prepare correspondence to fulfill customer needs.
• Provide product, service, and transit information to customers and act as liaison to resolve issues.
• Maintain customer records and update account information.
• Process customer adjustments and maintain financial accounts.
• Prepare product or service reports by collecting and analyzing customer information.

Skills

Excel

Dispatching

Multitasking

WMS

Bilingual

On feet

Education

High School Diploma or Equivalent

Job description

DHL Supply Chain is hiring for a 1st Shift Customer Service Representative in Medley, FL. The role runs 5:00am-1:30pm, Monday through Friday, with a pay rate of $21.70 per hour and eligibility for productivity bonuses after probation.

The ideal candidate will have Excel experience, knowledge of dispatching, and the ability to multitask in a fast-paced warehouse environment. WMS knowledge and bilingual skills are preferred. The position includes strong benefits and opportunities for growth.