Customer Service Pro — Day Shift, Growth & Benefits

DHL Supply Chain; Hagerstown (MD); On-site; Confidential; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

PTO with holidays

401(k) match

Tuition reimbursement

Training & advancement

Job summary

DHL Supply Chain is hiring a Customer Service Representative for the 1st shift in MD. You will process orders, provide service information, and liaise to resolve issues for customers.

Responsibilities include maintaining records, handling financial adjustments, and preparing reports. Requires a High School Diploma or equivalent and 0–12 months in related data entry or warehouse experience.

Qualifications

• High School Diploma or Equivalent.
• 0-12 months of system, data entry or reporting experience.
• 0-12 months of warehouse experience, preferred.

Responsibilities

• Process orders and provide product, service and transit information to customers.
• Act as liaison to facilitate issue resolution and ensure customer satisfaction.
• Maintain customer records and update account information.
• Assist with order and product management and prepare reports.

Education

High School Diploma or Equivalent

Job description

DHL Supply Chain is hiring a Customer Service Representative for the 1st shift in MD. You will process orders, provide service information, and liaise to resolve issues for customers.

Responsibilities include maintaining records, handling financial adjustments, and preparing reports. Requires a High School Diploma or equivalent and 0–12 months in related data entry or warehouse experience.