Customer Experience Specialist - First Shift

Talentify; Hillsboro (OR); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Health benefits

PTO

401(k)

Tuition reimbursement

Training and advancement

Job summary

DHL Supply Chain is hiring for a First Shift Customer Service Representative. Shift: 7:00AM to 3:00PM, Monday - Friday. Pay: $24.80 per hour. Role involves assisting department with clerical duties and handling customer inquiries to resolve issues and fulfill orders.

Process orders, maintain records, and provide information on product and transit details. Great benefits and opportunity for career advancement within DHL Supply Chain.

Qualifications

• 0-12 months of system, data entry or reporting experience.
• 0-12 months of warehouse experience, preferred.
• High School Diploma or Equivalent required or equivalent

Responsibilities

• Process orders and prepare correspondence to fulfill customer needs.
• Provide product, service, and transit information to customers and act as liaison to resolve issues.
• Maintain customer records and update account information.
• Process customer adjustments to keep financial accounts accurate.
• Perform other duties as assigned.

Skills

Customer service

Data entry

Communication

Education

High School Diploma or Equivalent

Job description

DHL Supply Chain is hiring for a First Shift Customer Service Representative. Shift: 7:00AM to 3:00PM, Monday - Friday. Pay: $24.80 per hour. Role involves assisting department with clerical duties and handling customer inquiries to resolve issues and fulfill orders.

Process orders, maintain records, and provide information on product and transit details. Great benefits and opportunity for career advancement within DHL Supply Chain.