Logistics Customer Service Specialist

Temco Logistics LLC; Carson (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Equal opportunity employer

Bilingual candidates encouraged

Job summary

Temco Logistics LLC seeks a motivated Customer Service Representative to be the first point of contact for customers. You will address inquiries, resolve issues, and ensure satisfaction while maintaining detailed records and collaborating with internal teams to support seamless operations.

The role requires strong communication skills, organization, and a customer-driven mindset in a fast-paced logistics environment. On-site work in Carson, CA is expected.

Qualifications

• High school diploma or equivalent.
• 2+ years in customer service or office administration.
• Excellent communication and interpersonal skills.
• Strong problem solving and attention to detail.
• Excellent organization to manage multiple tasks.

Responsibilities

• Provide customers with order, delivery status, and product information.
• Answer calls and emails promptly, addressing questions and requests.
• Follow up on delivery and installation satisfaction.
• Resolve issues and escalate when needed.
• Monitor delivery schedules and provide real-time updates.
• Maintain knowledge of Temco Logistics products and services.
• Track office supply inventory and place orders as needed.
• Prepare reports, presentations, and proposals as assigned.
• Collaborate with teams to ensure seamless operations and service.

Skills

Customer service

Communication

Interpersonal skills

Problem solving

Organizational skills

MS Office

ERP systems

Education

High school diploma

Tools

MS Office Suite

ERP systems

Job description

Temco Logistics LLC seeks a motivated Customer Service Representative to be the first point of contact for customers. You will address inquiries, resolve issues, and ensure satisfaction while maintaining detailed records and collaborating with internal teams to support seamless operations.

The role requires strong communication skills, organization, and a customer-driven mindset in a fast-paced logistics environment. On-site work in Carson, CA is expected.