Customer Service & Logistics Clerk

Temco Logistics LLC; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

EEO Employer

Bilingual encouraged

Benefits package

Job summary

Temco Logistics LLC is seeking a customer-focused Customer Service Representative to be the first point of contact for customers. You will handle inquiries, resolve issues, and ensure satisfaction with deliveries and installations.

Ideal candidates are detail-oriented, organized, and passionate about delivering excellent customer experiences in a fast-paced logistics environment. Bilingual candidates are encouraged to apply.

Qualifications

• High school diploma or equivalent.
• 2+ years in customer service or office administrative tasks.
• Outstanding communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Efficient organization to manage multiple tasks.

Responsibilities

• Provide customers with accurate information regarding orders, delivery status, and product details.
• Answer phone calls and respond to emails promptly.
• Ensure customer satisfaction through follow-up communications after delivery and installation.
• Resolve customer issues and escalate to supervisor when needed.
• Monitor delivery schedules to provide real-time updates.
• Maintain knowledge of Temco Logistics’ products and services for inquiries.

Skills

Customer service

Communication skills

Organizational skills

Problem solving

MS Office

ERP systems

Education

High school diploma

Tools

ERP software

MS Office Suite

Job description

Temco Logistics LLC is seeking a customer-focused Customer Service Representative to be the first point of contact for customers. You will handle inquiries, resolve issues, and ensure satisfaction with deliveries and installations.

Ideal candidates are detail-oriented, organized, and passionate about delivering excellent customer experiences in a fast-paced logistics environment. Bilingual candidates are encouraged to apply.