Logistics Customer Service Clerk – Freight Discrepancy Specialist

AAA Cooper Transportation, Inc.; Cedar Rapids (IA); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Comprehensive benefits package

Competitive pay

Job summary

AAA Cooper Transportation, Inc. in Cedar Rapids, IA is seeking a reliable and experienced Customer Service Representative. In this role, you will resolve freight discrepancies, ensuring service quality and customer satisfaction within a supportive service center team.

This position offers a competitive pay range of $19.00-$21.00 per hour and a comprehensive benefits package. If you thrive in a collaborative environment and have strong communication skills, apply today to join a respected company in the transportation industry.

Qualifications

• Previous experience in freight, logistics, or clerical support preferred.
• Strong attention to detail and data accuracy.
• Excellent written and verbal communication skills.

Responsibilities

• Communicate with customers, drivers, and staff to resolve issues.
• Document discrepancies and maintain accurate records.
• Assist in identifying trends to improve freight handling practices.

Skills

Attention to detail

Excellent communication

Problem-solving

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Data entry systems

Job description

AAA Cooper Transportation, Inc. in Cedar Rapids, IA is seeking a reliable and experienced Customer Service Representative. In this role, you will resolve freight discrepancies, ensuring service quality and customer satisfaction within a supportive service center team.

This position offers a competitive pay range of $19.00-$21.00 per hour and a comprehensive benefits package. If you thrive in a collaborative environment and have strong communication skills, apply today to join a respected company in the transportation industry.