Office Clerk - Part-Time

AAA Cooper Transportation, Inc.; Cedar Rapids (IA); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Comprehensive benefits package

Competitive pay

Job summary

AAA Cooper Transportation, Inc. in Cedar Rapids, IA is seeking a reliable and experienced Customer Service Representative. In this role, you will resolve freight discrepancies, ensuring service quality and customer satisfaction within a supportive service center team.

This position offers a competitive pay range of $19.00-$21.00 per hour and a comprehensive benefits package. If you thrive in a collaborative environment and have strong communication skills, apply today to join a respected company in the transportation industry.

Qualifications

• Previous experience in freight, logistics, or clerical support preferred.
• Strong attention to detail and data accuracy.
• Excellent written and verbal communication skills.

Responsibilities

• Communicate with customers, drivers, and staff to resolve issues.
• Document discrepancies and maintain accurate records.
• Assist in identifying trends to improve freight handling practices.

Skills

Attention to detail

Excellent communication

Problem-solving

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Data entry systems

Job description

Customer Service Representative | Cedar Rapids, IA

AAA Cooper Transportation is immediately hiring a reliable and experienced Customer Service Representative, Terminal Clerk to join the team at our Cedar Rapids, IA Service Center. This administrative position plays a key role in resolving freight discrepancies to maintain service quality and customer satisfaction. This position offers competitive pay and a full benefits package while providing a stable and rewarding career opportunity with a leading transportation company. Apply now and find out why Clerks and Customer Service Representatives choose AAA Cooper Transportation.

Responsibilities

• Communicate with customers, drivers, and service center staff to resolve issues.
• Document discrepancies, file reports, and maintain accurate records.
• Assist in identifying trends to improve freight handling practices.
• Support general clerical tasks within the operations team.
• Other duties as assigned.

AAA Cooper Transportation, an independent subsidiary of Knight‑Swift Holdings, delivers comprehensive transportation solutions, specializing in less‑than‑truckload, dedicated contract carriage, and truckload services. Our strategic partnerships with trusted regional affiliates ensure reliable freight movement throughout much of the United States.

Ready to drive your career to the next level? Join the growing team and accelerate your career TODAY!

AAA Cooper Transportation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Compensation is commensurate with experience. This job posting is intended as a general description of the position. It does not constitute a comprehensive list of all responsibilities, duties, and skills required. Benefits and compensation are subject to change at the company's discretion.

Pay Range: 19.00-21.00 per hour, General Benefits:

Job Requirements

• Previous experience in freight, logistics, or clerical support preferred.
• Strong attention to detail and data accuracy.
• Excellent written and verbal communication skills.
• Problem‑solving mindset and customer service orientation.
• Proficient in Microsoft Office and data entry systems.
• High school diploma or equivalent.
• Other duties as assigned.

Category: MME‑Service Center Admin and Leadership