Freight & Customer Service Clerk

AAA Cooper Transportation, Inc.; San Diego (CA); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Competitive Compensation

Comprehensive Insurance Options

401(k) Retirement Plan with Company M

Paid Time Off (PTO) and Holidays

Professional Development Opportunities

Job summary

AAA Cooper Transportation is hiring a Customer Service Representative, Terminal Clerk at our San Diego Service Center. This role focuses on resolving freight discrepancies to maintain service quality and customer satisfaction, offering competitive hourly pay and a full benefits package.

You will interact with customers, drivers, and staff, document discrepancies, and support clerical tasks within the operations team.

Qualifications

• Previous experience in freight, logistics, or clerical support preferred.
• Strong attention to detail and data accuracy.
• Excellent written and verbal communication skills.
• Problem-solving mindset and customer service orientation.
• Proficient in Microsoft Office and data entry systems.
• High school diploma or equivalent

Responsibilities

• Communicate with customers, drivers, and service center staff to resolve issues.
• Document discrepancies, file reports, and maintain accurate records.
• Assist in identifying trends to improve freight handling practices.
• Support general clerical tasks within the operations team.
• Other duties as assigned

Skills

Attention to detail

Communication skills

Problem-solving

Data accuracy

Microsoft Office

Education

High school diploma or equivalent

Tools

Data entry systems

Job description

AAA Cooper Transportation is hiring a Customer Service Representative, Terminal Clerk at our San Diego Service Center. This role focuses on resolving freight discrepancies to maintain service quality and customer satisfaction, offering competitive hourly pay and a full benefits package.

You will interact with customers, drivers, and staff, document discrepancies, and support clerical tasks within the operations team.