Logistics Customer Service Advocate (Travel)

Americold Logistics, LLC. in; Brea (CA); On-site; USD 25,000 - 31,000; Full time

Job summary

Americold Logistics, LLC. is seeking a dedicated Customer Service/Clerical Associate to respond to inquiries, process orders, and support shipments and inventory counts. You will act as liaison between customers and internal teams to ensure timely account administration and order processing.

This role involves data entry, invoice verification, and filing, with occasional travel. Strong communication, accuracy, and familiarity with warehouse systems and MS Office are valued traits for success in

Qualifications

• High school diploma or GED required.
• 0 years of experience in customer service or clerical work.
• Clear written and verbal communication abilities.
• Accurate typing and data entry skills.
• Familiarity with warehouse management systems and MS Office.

Responsibilities

• Respond to inquiries and complaints related to work orders, shipments, and inventory.
• Coordinate with internal teams for account administration, scheduling, and order processing.
• Provide clerical support by maintaining records, answering phones, and greeting visitors.
• Schedule loads, maintain updated reports, and resolve issues with damaged orders.
• Verify computer-generated invoices to ensure proper account billing.

Skills

Communication skills

Typing

Data entry

Education

High school diploma or GED

Tools

Warehouse Management System

Microsoft Office Suite

Job description

Americold Logistics, LLC. is seeking a dedicated Customer Service/Clerical Associate to respond to inquiries, process orders, and support shipments and inventory counts. You will act as liaison between customers and internal teams to ensure timely account administration and order processing.

This role involves data entry, invoice verification, and filing, with occasional travel. Strong communication, accuracy, and familiarity with warehouse systems and MS Office are valued traits for success in