Logistics & Customer Service Admin II

Federal Express Corporation; Chillicothe (OH); On-site; USD 25,000 - 37,000; Full time

Job summary

Federal Express Corporation in Chillicothe, OH seeks a clerical specialist to support hub and station operations, handling data entry, reporting, and frontline customer service. You will help ensure timely deliveries and accurate documentation.

The role requires 2 years of clerical or customer service experience and a high school diploma or GED. Proficiency with Microsoft Office and strong organizational skills are essential.

Qualifications

• High School Diploma or GED required.
• Two years customer service or clerical experience required; dock operations or distribution center preferred.
• Proficient with Microsoft Office and data entry.

Responsibilities

• Provide clerical support to management and operational functions.
• Enter and review data in various systems.
• Prepare regular and ad hoc reports for management.
• Serve as frontline customer service for inquiries and issues.
• Assist with BC SA audit data retrieval.
• Address searches/corrections to ensure timely delivery.
• Track metrics and compile weekly reports.
• Resolve IC inquiries related to settlement, uniforms.
• Perform other duties as assigned.

Skills

Typing

Data entry

Customer service

Microsoft Office

Phone/fax usage

Time management

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation in Chillicothe, OH seeks a clerical specialist to support hub and station operations, handling data entry, reporting, and frontline customer service. You will help ensure timely deliveries and accurate documentation.

The role requires 2 years of clerical or customer service experience and a high school diploma or GED. Proficiency with Microsoft Office and strong organizational skills are essential.