Operations Admin II: Data, Service & QA Support

FedEx Logistics; Chillicothe (OH); On-site; USD 25,000 - 37,000; Full time

Job summary

FedEx Logistics in Chillicothe, OH seeks a clerk to perform clerical and administrative functions across hub and station operations, including linehaul, quality assurance and customer service. You will tend to damaged and misaddressed packages to optimize delivery time and serve as a first line contact for customers.

Essential duties include supporting management with data entry and reports, handling frontline customer inquiries, and assisting with audits.

Qualifications

• High School Diploma or GED required.
• Two years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred.
• General business skills such as typing; data entry and review; and use of phone, copier, and fax.

Responsibilities

• Provides clerical support to management and operational functions (photocopying, filing, faxing, emailing, answering phones).
• Reviews, researches and/or enters data in various systems to support respective functional area.
• Compiles data and prepares regular and adhoc reports for management review.
• Serves as frontline customer service to receive, solve and/or escalate inquiries and issues.

Skills

Data entry

MS Office

Customer service

Time management

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

FedEx Logistics in Chillicothe, OH seeks a clerk to perform clerical and administrative functions across hub and station operations, including linehaul, quality assurance and customer service. You will tend to damaged and misaddressed packages to optimize delivery time and serve as a first line contact for customers.

Essential duties include supporting management with data entry and reports, handling frontline customer inquiries, and assisting with audits.