Operations Admin Specialist: Data, Service & Logistics

FedEx Group; Grove City (OH); On-site; USD 25,000 - 38,000; Full time

Job summary

Federal Express Corporation, operating as FedEx, seeks a clerk to handle clerical and administrative tasks across hub and station areas in Grove City, OH. You will manage data entry, reporting, and serve as the first point of contact for customers to resolve inquiries.

The role requires a High School Diploma or GED and about four years of related experience, with an emphasis on accuracy, multi-tasking, and strong Microsoft Office skills.

Qualifications

• High School Diploma or GED required.
• Four (4) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred.
• Typing, data entry and review; use of phone, copier, and fax.
• Microsoft Office and web-based applications experience.

Responsibilities

• Provide clerical support to management and operational functions.
• Review, research and/or enter data in systems to support respective areas.
• Compile data and provide reports to management for review.
• Serve as frontline customer service to receive and resolve inquiries.
• Assist with BCSA audit data retrieval for review.
• Research missing packages to identify scanning issues and support delivery optimization.

Skills

Typing

Data entry

Phone etiquette

Customer service

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation, operating as FedEx, seeks a clerk to handle clerical and administrative tasks across hub and station areas in Grove City, OH. You will manage data entry, reporting, and serve as the first point of contact for customers to resolve inquiries.

The role requires a High School Diploma or GED and about four years of related experience, with an emphasis on accuracy, multi-tasking, and strong Microsoft Office skills.