Hub Operations Admin & Data Specialist

Federal Express Corporation; Linden (NJ); On-site; USD 23,000 - 28,000; Full time

Job summary

Federal Express Corporation is seeking a clerical and customer service associate to support hub and station operations, including linehaul, records management, and quality assurance. The role involves handling damaged and misaddressed packages to optimize delivery times and acting as the first line of contact for customers.

It requires a High School Diploma or GED and preferred prior clerical or customer service experience.

Qualifications

• High School Diploma or GED required.
• Previous clerical or customer service experience preferred.
• Proficiency with Microsoft Office and data entry systems.

Responsibilities

• Provides clerical support to management and operations (photocopying, filing, faxing, emailing, phone).
• Reviews and enters data in various systems to support functional area.
• Compiles data and prepares regular/adhoc reports for management.
• Frontline customer service to resolve inquiries and issues.
• Maintains records management, including destruction and inventory.

Skills

Typing/Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Federal Express Corporation is seeking a clerical and customer service associate to support hub and station operations, including linehaul, records management, and quality assurance. The role involves handling damaged and misaddressed packages to optimize delivery times and acting as the first line of contact for customers.

It requires a High School Diploma or GED and preferred prior clerical or customer service experience.